At Solenne, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website, operated through Wix.

1. Information We Collect

We may collect personal information that you provide when using our website, including:

• Full name;

• Email address;

• Phone number;

• Shipping and billing address;

• Order and purchase information;

• Payment information necessary to process your transaction.

We may also automatically collect certain information about your visit to our website, such as your IP address, device type, browser type, pages visited, and information about how you interact with our website.

2. How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders;

• Process and confirm payments;

• Arrange shipping and delivery;

• Contact you regarding your orders;

• Provide customer support;

• Improve our products, services, and website;

• Prevent fraud and unauthorized activities;

• Comply with applicable laws and legal requirements;

• Send promotional communications when permitted and according to your preferences.

3. Sharing of Information

We do not sell your personal information.

We may share certain information with trusted third-party service providers when necessary to operate our business. These providers may include payment processors, shipping companies, website hosting providers, and communication or technology services.

Information is shared only when reasonably necessary to provide our services, process orders, complete payments, or comply with legal obligations.

4. Payment Information

Payments made through our website are processed by Stripe, a third-party payment service provider.

Stripe may collect and process payment information necessary to complete your transaction. Payment information is handled according to Stripe's privacy policies and security practices.

We do not intentionally store your complete credit or debit card information on our own systems.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website performance, and provide relevant content.

Because our website is operated using Wix, certain cookies and technologies may also be used by Wix and other services integrated into the website.

You may configure your browser to block or delete cookies. However, disabling certain cookies may affect the functionality of some parts of our website.

6. Data Security

We take reasonable technical and administrative measures to protect your personal information against unauthorized access, loss, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, process orders, provide services, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

When information is no longer required, it may be deleted or anonymized when appropriate.

8. Your Privacy Rights

If you are located in Brazil, you may have rights under applicable Brazilian privacy and data protection laws, including the Lei Geral de Proteção de Dados (LGPD).

Depending on the circumstances, you may have the right to:

• Request access to your personal information;

• Request correction of inaccurate or outdated information;

• Request deletion of personal information when legally permitted;

• Request information about the use and sharing of your personal information;

• Withdraw consent when processing is based on consent;

• Exercise other rights provided by applicable law.

To exercise your privacy rights or ask questions about how your information is handled, please contact us at:

douradofabiano144@gmail.com

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided us with personal information without appropriate authorization, please contact us at douradofabiano144@gmail.com so that we can review the situation and take appropriate action.

10. Third-Party Services

Our website may use third-party services, including Wix for website hosting and functionality and Stripe for payment processing.

These providers may process personal information according to their own privacy policies and applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable legal requirements.

Any changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

Solenne
Country: Brazil
Email: douradofabiano144@gmail.com